HELP & SUPPORT

Get your task moving again.

Start with the problem you are seeing. Your files stay on your device while you troubleshoot.

My image is still above the size limit

JPG and WebP can reduce quality to meet your target. PNG keeps lossless quality, so it may need smaller dimensions. Enable “Reduce dimensions if needed”, process again and inspect the preview. The result shows whether the actual exported file meets your limit.

Check an image against your requirements

The tool does not accept my file

Image tools accept JPG, PNG and WebP, up to 20 MB each, 20 images and 100 MB per batch. HEIC, SVG and animated GIF conversion are not supported. Existing PDFs belong in Merge PDF or Split PDF. Encrypted or damaged PDFs may not open; use an unlocked copy you are permitted to process.

Processing is slow or my phone runs out of memory

Try one file at a time, close unused tabs and use smaller source images. Compressed file size is different from the memory needed to decode an image. Keep the tool open until processing ends; download finished results before navigating away.

I cannot find a downloaded file

Open your browser’s Downloads list or your device’s Files app. Some mobile browsers show a preview or share menu first; use its save option. If ZIP download fails, download the images individually. Check the result in an image viewer or PDF reader before sending it elsewhere.

An image link will not download

Use a direct JPG, PNG, WebP or GIF link, rather than the page containing the image. The source website must permit cross-origin browser access. If it does not, open the source link and use that website’s own download option. WORDMIO does not bypass logins or download restrictions.

Why is a finance estimate different from my bank’s figure?

These calculators use the assumptions shown on each page. Taxes, fees, day-count conventions, variable rates and lender rounding may differ. Changing the currency label does not convert money. Use the same currency for every amount and compare the assumptions with your actual agreement.

Does the resume check predict whether I will be hired?

No. It compares words and phrases, not qualifications or hiring decisions. Enter the important keywords yourself for the most useful comparison, especially for non-English job descriptions. Add a skill to your resume only when it reflects your experience.

Save a troubleshooting note

Record the tool, the steps you tried and what happened. This creates a text file on your device; it does not send a message or include your uploaded files.

For support, email [email protected]. Review any troubleshooting note before attaching it.